Every customer matters at Vantage Toyota Wakefield

At Vantage Toyota, we strive to ensure every customer has a positive experience when they visit us. We pride ourselves on making sure every customer is a priority, whilst providing a smooth, stress-free vehicle purchase. A recent addition to the Vantage family, Vantage Toyota Wakefield constantly endeavour to attain the same standards as our other Toyota centres and their hard word is certainly clear to see! 

We were delighted to see this brilliant email from Mr & Mrs Dickensen land in our inbox. Why not take a look...

Dear Vantage Toyota Wakefield,

My husband and I recently visited the Wakefield showroom looking to potentially buy our son an eighteenth birthday present. He is now the proud owner of an Aygo x-cite in Cyan Splash, which both he and ourselves think amazing.

We are new to Toyota and were so pleased with how we were treated by everyone we met, on that note, I felt I had to write and let you know. I think "we" the public are often too quick to criticise but perhaps we are not too quick to say "well done".

We cannot fault Dave Whiteley, he was so friendly, knowledgeable and professional - a pleasure to deal with. We didn't feel at all pressured and he allowed us the time to make the right decision on which car we purchased. Lee was also terrifically helpful on one occasion when Dave was busy with another customer. It is so refreshing to deal with genuinely lovely people. We were introduced to John, the service manager (I think it was John, so apologies if not!) who was very helpful. Dave couldn't do our hand over so Thea did that and she too was delightful. My husband says even the coffee was fab!

Thank you to everyone at Toyota Wakefield, we truly have been very impressed.

With kindest regards, Amanda and Steve Dickenson.

Thank you so much to Amanda & Steve for choosing Vantage Toyota Wakefield, and sharing your experience with us! We always try to make sure our customers leave our centre happy, and it's very nice to hear about it! 

If you're looking for your next car, why not pay Vantage Toyota Wakefield a visit and allow them to exceed your expectations?

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